# API: Get client tickets

# getClientTickets

Get list of client's support tickets.

TIP

This API call uses pagination for results.

# Required parameters

Parameter	Description
`id`	Client ID

# Optional parameters

Parameter	Description
`page`	Which page to return
`sort`	Sort the ticket by time [ASC
`filter[status]`	Filter by ticket status values: [Open
`filter[request_type]`	Filter by ticket request type values: [General
`filter[name]`	Filter by submitter name
`filter[dept_id]`	Filter by department id
`filter[ticket_number]`	Filter by ticket number
`filter[body]`	Filter by message
`filter[email]`	Filter by email
`filter[tag]`	Filter by tag
`filter[owner_id]`	Filter by owner id
`filterop[date]`	Filter by ticket date, possible values: `=`, `<`, `>`, `!=`
`filter[date]`	Filter by ticket date, format: YYYY-MM-DD
`filter[admin_read]`	Filter by admin read status checkbox values: [0

# Request

GET /admin/api.php?api_id=API_ID&api_key=API_KEY&call=getClientTickets&id=ID

# PHP Samples

# Response

{
    "success": true,
    "tickets": [
        {
            "admin_read": "1",
            "id": "17",
            "type": "Admin",
            "firstname": "Test",
            "lastname": "Customer",
            "date": "2011-10-04 09:14:31",
            "lastreply": "13 minutes ago",
            "dept_id": "1",
            "name": "Test Customer",
            "client_id": "1",
            "status": "In-Progress",
            "ticket_number": "814003",
            "tsubject": "#814003 - Test support message",
            "deptname": "Support",
            "priority": "0",
            "notes": ""
        }
    ],
    "totalpages": 1,
    "call": "getClientTickets",
    "server_time": 1317713317
}

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